Returns & Exchanges

At Drake General Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer returns and exchanges on most items within 30 days of the original purchase date.

1

Initiate Your Request

Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.

2

Prepare Your Package

Ensure the items are in their original, unused condition with all tags attached, and pack them securely in the original shipping box if possible.

3

Ship the Items

Affix the provided return shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing