Frequently Asked Questions

Everything you need to know about shopping with Drake General Store.

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping within North America usually takes 3-7 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for most items in their original, unused condition. Please note that certain apothecary and final sale items are non-returnable.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of placement if you need to make changes.